Careers at GCL
Our people play an important role here at GCL and we’re on the lookout for the next great addition to our team.
As a service business we recognise that our people are our greatest asset, so we only recruit the best of the best.
It is also why we look after our team and give them the opportunities to develop and grow their careers. We’re invested in the future of our employees, through our values, training and recognition scheme, we have built a culture that our employees enjoy, our high retention rates are testament to that! So, whether you’re looking for your next job role, to change career direction, gain more experience, or use one of our roles as a stepping stone to your dream job, we’d like to talk to you.
Benefits of Working for GCL:
You will get the opportunity to work with some of the biggest names in the technology, logistics and professional services sectors. We work as a trusted extension to our client's teams and forge relationships that last entire careers.
We pride ourselves on the longevity of our telemarketing agents who on average stay with us for at least 3-4 years. We must be doing something right!
GCL doesn’t constrain their agents with scripts. How you deliver core campaign messages is up to you, allowing you the freedom to bring your own flair to the role.
We believe our staff are our greatest asset and as such, they are given the opportunity to grow and progress including being able to complete an NVQ in their area of competence delivered by our learning & development manager in-house.
We are a truly international community with British, French, German, Swedish, Italian, Portuguese and Spanish team members. We love how diverse our team are and support everyone to celebrate their culture in whatever way we can.
My favourite thing about working at GCL is the various campaigns we undertake internationally. They certainly keep things interesting! There's always an exciting challenge to overcome.Othman, Multilingual B2B Client Delivery Executive
The culture here is one of the best! The people are so varied and it's a very multicultural office, yet we all seem to have common goals and come together well. Everyone is friendly, approachable and always willing to help. There really is a family feel.Sophie, B2B Client Delivery Executive
If I were to talk to a new hire, I'd tell them that if you're unsure about anything, just ask. No question is a stupid one at GCL, and you'll never be made to feel like it is. Everyone is helpful and more than willing to listen so we can create a resolution together.Michael, B2B Client Delivery Executive
Who is GCL?
GCL started when we saw that B2B sales and marketing was not being done the right way. We have a passion for enterprise sales and wanted to prove it could be done right with integrity and honesty. Our mission is to set up B2B sales and marketing teams for success. Through an honest, consultative approach, we get B2B businesses the right leads at the right time, so that they thrive!
We live by our core values, and work to instil them in everything we do:
We are honest, transparent and communicate
We keep a regular dialogue with clients, whether it’s good or bad. We never hide information to make ourselves look good. Honesty is always the best policy.
We are proactive and solution-oriented
We don’t dwell on problems, instead, we find the answers to resolve the issue before they become a major problem. Quick identification and out-of-the-box thinking bring a quick resolution.
We are demand generation agnostic
When it comes to strategy, we listen to our client's needs and tailor the best solution for them. Making each project bespoke to get the best out of the data, sector and campaign.
We work to generate sales for our clients
Everything we do has the aim of generating leads and sales for our clients. We care about the successes of our clients and closely monitor projects to ensure the results are coming in.
We take pride in what we do
We are passionate about the work we produce, the delivery of our projects and the quality of our work. We have integrity in our work, doing the right thing even if no one is watching.
We are available
We are here to support our clients and set them up for success and will take the time needed to do exactly that. We never rush through the setup and are available when questions arise.
Our four-stage recruitment process:
So, what are you waiting for? If you are confident on the phone, willing to listen and want to develop and learn, we want you! We’re always looking for enthusiastic, candidates who we can train and nurture to their full potential. So we can offer you experience that can be carried into future careers – whether that’s here with us, or elsewhere.
If you don’t see the role you’re looking for, get in touch and we’ll keep hold of your details for when a future role arises.